Question 1

How can I order Kingseng lighting products?

Accepted Answer

Kingseng lighting products are available for direct order. Browse our product categories to find pendant lights, wall sconces, ceiling fans, LED mirrors, and more. For bulk or custom orders, contact simon@ksimpexp.com for pricing and availability.

Question 2

What international certifications do Kingseng products carry?

Accepted Answer

All Kingseng products are ETL Listed (Intertek), CE certified, RoHS compliant, and FCC compliant. Our Shenzhen factory is ISO 9001:2015 certified. Products meet UL 1598 and UL 8750 standards for North American safety compliance.

Question 3

How long does shipping take from Kingseng?

Accepted Answer

Sample orders ship via express (FedEx/DHL/UPS) in 7-15 days. Bulk orders ship in 25-35 days via sea freight (18-25 days transit) or air freight (5-7 days transit). US West Coast sea freight: ~18 days. Europe sea freight: ~25 days.

Question 4

Does Kingseng offer OEM/ODM custom lighting manufacturing?

Accepted Answer

Yes. Kingseng provides full OEM/ODM customization including custom finishes, dimensions, LED color temperature (2700K-6500K), packaging design, and private labeling. Minimum order: 200 units per custom design. Sample turnaround: 7-15 days.

Question 5

What warranty does Kingseng provide?

Accepted Answer

All Kingseng LED lighting products carry a 2-year warranty against manufacturing defects. Warranty covers LED driver failure, finish defects, and structural issues under normal residential and commercial use. Replacement parts or full unit replacement provided.

Question 6

What payment methods does Kingseng accept?

Accepted Answer

Kingseng accepts T/T (bank wire transfer), L/C (Letter of Credit), and Western Union. Standard payment terms: 30% deposit to start production, 70% balance before shipment. For established customers, net-30 terms may be available upon credit review.

Contact Kingseng for Home LED Lighting

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Shenzhen Kingseng Import & Export Co.,Ltd.

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Baishadui Road, Longgang

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